Services · Hosting

Managed Hosting Services

Proactive website management, security, and performance — handled continuously by XMLA so your website stays fast, stable, and online without constant oversight.

More Than Hosting. Actual Management.

Many providers use the word “managed” loosely. At XMLA, Managed Services means your website is actively monitored, maintained, and optimized — not just hosted and left alone.

We take responsibility for the ongoing health of your website so problems are addressed before they affect users or revenue.

What Managed Services Include

  • Proactive website monitoring
  • Core, plugin, and theme updates
  • Security hardening and alerts
  • Daily off-site backups
  • Performance optimization
  • Error detection and resolution
  • Email, DNS, and hosting support

What We’re Actively Watching

  • Uptime and availability
  • Page speed and performance drops
  • Security vulnerabilities
  • Plugin or update conflicts
  • Server resource usage
  • Unusual behavior or errors

Security Is Built In

Security threats don’t wait for permission.
Managed Services include continuous protection
against common and emerging risks.

  • Firewall and malware monitoring
  • Brute-force attack prevention
  • SSL certificate management
  • Security patching
  • Incident response when needed

Performance That Stays Fast

Websites slow down over time.
XMLA actively tunes performance
so your site remains responsive.

  • Caching and optimization strategies
  • Database cleanup
  • Resource usage reviews
  • Performance trend monitoring

Who Managed Services Are For

Business-critical websites
E-commerce stores
High-traffic platforms
Clients without in-house IT
Owners who want peace of mind

If your website supports revenue, leads, or operations — Managed Services are not optional.

How Managed Services Work

Initial site review
Security & performance baseline
Ongoing monitoring
Regular maintenance
Proactive fixes & improvements

No guessing. No waiting for something to break.
Just consistent, professional management.

Managed Services vs “Standard Hosting”

Feature Managed Services Standard Hosting
Active monitoring ✔ Continuous ✖ Limited or none
Updates & maintenance ✔ Included ✖ Customer responsibility
Security oversight ✔ Proactive ✖ Reactive
Performance tuning ✔ Ongoing ✖ Not included
Support quality ✔ XMLA team ✖ Ticket-based queues

Managed Services Plans

Choose the level of management that matches how critical your website is.
(Most business sites choose Business.)

Essential

$29.95 / month

  • 1 website
  • Uptime monitoring
  • Core/plugin/theme updates
  • Daily backups
  • Basic security monitoring
  • Standard support

Best for small business sites.

Business

$74.85 / month

  • Up to 3 websites
  • Priority monitoring & alerts
  • Staging environment (recommended)
  • Performance optimization
  • Proactive issue prevention
  • Priority support

Best for revenue-driving websites.

Elite

Custom Pricing

  • High-traffic / mission-critical
  • Advanced security hardening
  • Custom monitoring thresholds
  • Change management workflows
  • PCI-ready options
  • Dedicated oversight

Best for e-commerce + enterprise.

Monthly Maintenance Checklist

Managed Services follows a consistent cadence to keep your site secure,
fast, and stable — not just “updated.”

Security

  • Review vulnerability alerts
  • Confirm firewall rules & blocklists
  • Scan for malware indicators
  • Verify SSL status and renewal timeline
  • Check admin access and role changes

Updates & Stability

  • Core/plugin/theme update review
  • Staging test (recommended)
  • Conflict checks & error log review
  • Fix broken links or key UX issues
  • Confirm critical forms and checkout flows

Performance

  • Speed trend review (load time changes)
  • Database optimization / cleanup
  • Caching verification
  • Image optimization checks
  • Resource usage review

Backups & Recovery

  • Confirm daily backups succeeded
  • Verify off-site retention
  • Spot-check restore integrity
  • Review storage & growth trends
  • Update recovery plan notes as needed

Support Commitments (SLA)

No black hole tickets. No vague promises.
Managed Services includes clear response expectations.

Request Type Essential Business Elite
Critical outage / site down Same day Fast-track Immediate escalation
Security alert Same day Fast-track Immediate escalation
Standard support request 1–2 business days Priority Priority+
Change requests / improvements Scheduled Scheduled Planned + tracked

Exact SLA language can be formalized in your service agreement
for mission-critical and enterprise environments.

Content updates don’t include custom programming or coding.

Let XMLA Manage Your Website

Stop worrying about updates, security, and performance issues. We’ve got it covered.